Not every European store offers international shipping, and finding certain products from abroad can be difficult.

I can purchase the items you’re looking for, receive and check them here in the Netherlands, and arrange shipping to your country. You’ll know the costs before placing your order.

Personal Shopping Service Fee

A service fee applies to each confirmed request. The amount depends on the product value, sourcing requirements, and complexity of the order.

You’ll receive the applicable fee before deciding whether to proceed.

Full payment is required before purchasing begins.

Your quotation may include:

• Product price

• Personal shopping service fee

• Domestic delivery charges, if applicable

• International shipping costs

• Additional agreed handling or packaging costs, if applicable

Any changes to the agreed total will be discussed before additional charges are incurred.

International shipping costs vary depending on the destination, courier, package dimensions, and weight.

Delivery estimates are provided by the courier and are not guaranteed. Customs processing, holidays, and other circumstances may affect delivery times.

International orders may be subject to customs duties, import VAT, clearance fees, or other charges in the destination country.

Unless otherwise agreed in writing, these destination-country charges are the buyer’s responsibility.

All shipments must be declared accurately and comply with applicable customs and shipping regulations.

Order Confirmation

Every personal shopping request is handled individually. Please review all product details, including brand, size, colour, quantity, price and delivery destination, before confirming your order.

Full payment is required before purchasing begins.

Cancellations

As items are sourced and purchased specifically for each customer, I kindly ask that all orders be carefully considered before payment.

Once an order has been confirmed and purchasing has begun, cancellation requests may not be accommodated outside applicable statutory cancellation rights.

Returns and Exchanges

I do not offer additional voluntary returns or exchanges for changes of mind, incorrect size selections or personal preferences.

This policy does not affect any mandatory consumer rights that apply to your purchase, including statutory withdrawal rights where applicable.

All items are delivered to me in the Netherlands before being shipped internationally.

I personally check each item to make sure it matches the confirmed order, including the product, size, colour, and visible condition.

Items are then carefully packed and prepared for international shipping.

If I notice any issues during inspection, I will contact you before dispatch.

All items are inspected before dispatch. However, international shipping involves third-party courier services, and unexpected damage, delays or loss may occur during transit.

If a shipping issue occurs, customers should retain the original packaging, take photographs and report the problem promptly.

Courier claims will be handled according to the selected shipping provider’s terms and conditions. Any compensation is subject to the courier’s coverage and applicable consumer rights.

If an item becomes unavailable before purchase, I will contact you to discuss an alternative or arrange an appropriate refund.

All orders are subject to destination-specific shipping restrictions and customs requirements. Import duties, taxes and customs clearance charges are the customer’s responsibility unless otherwise agreed.